Frequently Asked Questions
Everything you need to know about our premium waxing products.
What makes Black Coral Wax different from other hard waxes?
Our formula is specifically designed for high elasticity and low melting points, allowing for thin application and maximum hair removal with minimal skin irritation.
How long does shipping take within the USA?
Standard shipping typically takes 3-5 business days. We process all orders within 24-48 hours from our warehouse to ensure you never run out of stock.
Can I use Black Coral Wax on sensitive skin?
Yes, our wax is formulated with soothing ingredients that are gentle on sensitive areas, making it ideal for Brazilian waxing and facial treatments.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return authorization.
Do you offer professional or bulk discounts?
We provide tiered pricing for licensed professionals and salon owners. Create a professional account on our website to view bulk discount rates.
Which heater setting should I use for the wax beads?
We recommend starting on a high setting to melt the beads quickly, then lowering the temperature to a medium setting to achieve a honey-like consistency before application.